Our biggest release makes OpenPhone more configurable than ever. Automate workflows, organize calls, make smarter decisions with AI, and more.
Trigger messages based on custom criteria to send scheduling reminders, shift confirmations, project updates, and more.
Easily create, update, delete, and edit contacts, by automatically syncing with your CRM.
Automatically sync messages, call logs, transcripts, and summaries with your CRM and across your tools.
Seamlessly integrate texts, calls, and contacts into your broader tech stack to create custom workflows.
Gain full control over your call flow with flexible options for routing and handling, ensuring every call is directed to the right person at the right time.
The intuitive visual layout makes it simple to make changes, giving you confidence that everything functions as expected.
Set custom ring orders and phone menus to manage critical calls and provide more options for customers outside of business hours.
Route calls based on customizable contact properties, ensuring they reach the right team or individual.
Stay organized with a dedicated call view. Filter to find calls and easily access the full conversation history, contact details, and more.
Easily review call recordings, summaries, and transcripts to gain insight into team performance and identify coaching opportunities.
Quickly zero in on important calls by applying filters to streamline follow-ups and prioritize the conversations that matter most.