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Google Voice is a consumer product. OpenPhone is built for professionals and teams.
Organize contacts
Collaborate with your team
Full conversation history
Easy integrations
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With an average 4.7 stars and over 1,700 reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
We reached out to customers who switched from Google Voice to OpenPhone to find out why. Here's what they had to say:
"The shared communications history in OpenPhone is just so valuable. We can all see, at any time, the full conversation history between the company and any individual.”
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Jonathan Barkl
Co-Founder and CEO
“Compared to our old provider, it's so much easier to manage our calls, messages, and team with their user-friendly interface. Our CSM was incredible and made onboarding and launching seamless – we're thrilled with the switch.”
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Brock Dusome
Senior Engineering Manager
"After evaluating 6 or 7 other vendors, we found that only OpenPhone checked all the boxes. It’s just worlds better.”
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Brian Thomas
Director of Claims Experience
See the key features OpenPhone has that Google Voice's free version doesn't offer.
Features
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Google Voice
Unlimited calling
SMS, MMS
Voicemail to text
Set business hours
Additional phone numbers
$5 per number
Number porting
Call recording
Collaborate as a team with shared numbers
Unified inbox for calls, messages, voicemail
Dedicated block numbers
Block numbers
IVR (phone menu) with extensions
Requires Business plan
Group text messaging
Up to 10 contacts
Up to 7 contacts
Auto-replies
Snippets
Slack integration
Zapier integration
CRM integration
iOS and Android apps
Web-based apps
With OpenPhone, your team can work together to support your customers with one seamless experience.
Call and text as a team, see team activity, and problem-solve together in threads.
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Your customers will experience one, cohesive conversation with your team.
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Each phone number inbox acts as a workspace where you can see your team’s conversations with contacts and collaborate on them together.
Automatically record calls, transcribe voicemails, and see call logs alongside texts in one conversation.
No more jumping between apps to piece relationships together.
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Keep track of important contact details that matter to your business with custom properties and notes.
One shared address book allows your team to have everything they need before getting in touch.
Give your workflow a boost with OpenPhone AI.
OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.
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Read conversations in detail and quickly find information with time-stamped call transcripts.
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Easily add new contacts with suggestions based on call and voicemail transcripts.
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Claim a number or bring your own
Get local or toll-free North American phone numbers or port existing ones for free.
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Install the app or use on the web
Use OpenPhone across all your devices to stay connected.
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That's it! Start calling and texting
Try OpenPhone free for 7 days — no commitment necessary.
Can’t find the answer here? Check out our Help Center.
OpenPhone uses Internet to provide you with additional phone numbers on top of your existing devices. Download OpenPhone on your mobile or use it on the web to make and receive calls and messages.
OpenPhone works on mobile (iOS and Android) and desktop.
No. OpenPhone uses your Internet connection - wifi or data. This allows you to use the service anywhere in the world.
On a strong Internet connection you’ll have great call quality, even better than your carrier. We offer a free trial so you can try it and see for yourself.
Virtually any country in the world. Calling and texting US & Canadian numbers is included. For other countries, there is a per minute or per message rate based on the destination.
Yes. See pricing section above for details around features available to companies and teams.
Yes. OpenPhone calls show up differently so you’ll be able to know when you get business calls.
Your OpenPhone number. Your personal phone number stays private.
In many cases, services that use 2-factor authentication (2FA) don't allow virtual phone numbers to be used during the registration/verification step. We recommend using your personal phone number for registering new accounts and OpenPhone for all other purposes as you see fit.
Join thousands of businesses already using OpenPhone to communicate better with their customers.
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OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.