OpenPhone vs RingCentral

RingCentral is a legacy business phone system from the 90s. OpenPhone offers a platform that can sustainably grow with your business.

Why RingCentral customers move to OpenPhone

We reached out to customers who switched from RingCentral to OpenPhone to find out why. Here's what they had to say:

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"We switched to OpenPhone from RingCentral during the COVID-19 pandemic since it allowed us to work remotely without missing any calls. It allows us to have better customer service levels, quicker responses as anyone can respond to customers in real-time while traveling."

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Amira Harris

President and Owner @ Aisle Travel

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"I suffered all sorts of headaches for over 15 years using RingCentral, Grasshopper, and other VOIP providers. I am beyond amazed at the quality and service provided by OpenPhone. I couldn't recommend OpenPhone more — which is why my clients are also switching over to OpenPhone."

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Brent Hohlweg

Founder @ Supersonic Sites

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"I switched from RingCentral to OpenPhone for way better pricing, way better customer service, and a phone system that is always improving its functionality to better serve its customers."

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Bob Richey

Owner @ Party Magic Entertainment

Professionals at the world's leading companies choose OpenPhone for their communications

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Why OpenPhone is the #1 alternative to RingCentral

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Call and text customers without limits

  • Send as many texts as you need

    RingCentral's base plan only offers 25 texts/user/month. OpenPhone provides free SMS and MMS to the US and Canada.

  • Call worry-free with OpenPhone

    RingCentral caps toll-free calls at 100 minutes.
    With OpenPhone, you don't have limits on toll-free calls.

Store and access customer interactions at any time

  • No file storage limits

    Call recordings and other files expire after 90 days unless you upgrade with RingCentral. Unlimited file storage comes standard on every OpenPhone plan.

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Save time reviewing customer conversations

  • Get a unified view of all your communications

    OpenPhone lets you view your customer calls, texts, recordings, and more, in one place.

    RingCentral siloes all these interactions, making it harder for your team to get essential context.

Feature comparison

See how OpenPhone stacks up against RingCentral.

Features

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RingCentral

Price per month

$15 per user*

$20 per user

Unlimited calling

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SMS, MMS

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25 messages per user monthly

Voicemail to text

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Set business hours

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Toll-free numbers

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100 minutes per month

Additional phone numbers

$5 per number

$4.99 per number

Number porting

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Call recording

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Requires upgrade

Shared phone numbers

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Up to 20 users

Group text messaging

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Dedicated business address book

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Block numbers

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Unified inbox for calls, messages, voicemail

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Unlimited file storage

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Block numbers

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Fax

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Requires upgrade

Auto-replies

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Snippets

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Slack integration

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Gmail integration

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Zapier integration

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Requires upgrade

CRM integration

Requires upgrade

Requires upgrade

iOS and Android apps

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Web-based apps

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*When paid annually
Last Updated: August 2023
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Save time with AI

Give your workflow a boost with OpenPhone AI.

Effortless call summaries and next steps

OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.

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Automatic call transcripts

Read conversations in detail and quickly find information with time-stamped call transcripts.

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Suggested contacts

Easily add new contacts with suggestions based on call and voicemail transcripts.

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Automatic call transcripts

Read conversations in detail and quickly find information with time-stamped call transcripts.

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Suggested contacts

Easily add new contacts with suggestions based on call and voicemail transcripts.

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"OpenPhone was truly my first assistant. The AI feature of transcribing calls, creating a summary and to-do list, is next-level amazing."
Joannie Bates, Principal Agent
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Getting started is easy

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Claim a number or bring your own

Get local or toll-free North American phone numbers or port existing ones for free.

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Install the app or use on the web

Use OpenPhone across all your devices to stay connected.

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That's it! Start calling and texting

Try OpenPhone free for 7 days — no commitment necessary.

Move your RingCentral number to OpenPhone

You can bring your RingCentral number with you to OpenPhone. For free.

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Leave the heavy lifting to us

All you need to do is submit your request in the OpenPhone app. We handle the rest. Learn more about the porting process here.

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No service downtime

Your existing number works with RingCentral until the port date then switches to OpenPhone.

3

Try OpenPhone first

Before porting your number over, try out OpenPhone for free with a temporary number.

Why customers switch to OpenPhone

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Our support team is here to help you

Whether its questions about the product or feature requests, we love hearing from you. Our team releases new features every 2-3 weeks based on your feedback.

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The top-rated platform on G2

OpenPhone is the #1 rated business phone in customer satisfaction on G2 based on over 1,000 reviews.

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Fast and simple setup

Start calling and texting in minutes with a free trial. Adding team members and configuring your phone is easy.

Ready to give OpenPhone a try?

See for yourself why thousands of businesses use OpenPhone.

OpenPhone Vs...

Find out how OpenPhone compares to other services