Professional services
OpenPhone makes it easy to work together and deliver the best client experience.
Work in a shared inbox to review texts, voice messages, and calls.
Flexible and configurable with automations to enhance your workflow.
Quickly provision phone numbers, track activity, and connect to the tools you already use.
After evaluating 6 or 7 other vendors, we found that only OpenPhone checked all the boxes. It’s just worlds better. We love using the round robin option, which rings other staff members if someone’s unavailable, so that client calls are serviced in a timely fashion.
Brian Thomas
Director of Claims Experience,
Coterie Insurance
Port your existing numbers for free
Easy setup, add unlimited shared and individual numbers
AI call transcripts and summaries
Never lose a detail from the conversation
Sync your contacts
Always know who's calling in by connecting to your CRM
Analytics and activity reporting
Gain insight into team activity
Connect to your other business tools
Seamlessly integrate and improve your workflow
Phone menus (IVR)
Help callers get in touch with the right person
Collaborative
View texts, call recordings, and voicemails from any contact in a single view and leave comments or respond to calls and texts as a team
Send teammates private notes to collaborate on problems behind-the-scenes.
Hand-off calls with context using warm transfer and transfer with a note for a seamless experience.
Add tags to conversations and contacts to automate workflows, filter your inbox, categorize requests, and create detailed reports.
Customizable
Let incoming callers access information or have their call routed to specific people or departments.
Set call routing rules and ring duration to control how team members are notified of incoming calls.
Control how your phone number works at different times of day.
Send automated text replies for missed calls when you’re out of office.
Easy to manage
Quickly onboard your team to OpenPhone and adjust their permissions whenever you need to.
A complete conversation history is always available for you and your team to review.
Get an overview of team activity and performance over time including call and message volume by teammate, time of day, and more.
Connect OpenPhone with your favorite tools to help sync contacts, track conversations, and analyze calls.
I’m able to keep using a phone I already love and just run my business from it, easily, with a separate number. It really ticked off all the boxes . . . It's probably the most important piece of tech that I have in my tech stack.
Samantha Kompa
Founder at Kompa Law
With an average 4.7 stars and over 1,700 reviews, OpenPhone is the #1 business phone in customer satisfaction on G2.
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