Business operations

Dial in your business operations

Flexible, reliable, and easy to deploy – discover a phone built to increase productivity and grow your business.

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Trusted by over 40,000 businesses
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#1 in customer satisfaction
based on 1,600+ reviews on
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Why business operations teams love OpenPhone

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Collaborative

Work in a shared inbox to review texts, voice messages, and calls.

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Customizable

Flexible and configurable to enhance your workflow.

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Easy to manage

Provision numbers, track activity, and have visibility across conversations.

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We started using OpenPhone and it immediately streamlined everything.

I had to get our teams organized and our phone lines manageable. After using OpenPhone it went from controlled chaos to organized command and control.

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Grant Broggi

Owner, The Strength Company

All the features your business needs and more

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Port your existing numbers for free

Easy setup, add unlimited numbers to your workspace

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Integrates with your other tools

Connect to HubSpot, Salesforce, and more

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Best-in-class support

Get the help you need when you need it

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AI call transcripts and summaries

Record and transcribe calls so you never miss a detail

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Phone menus (IVR)

Provide information and route callers to the right person

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Call and message analytics

Gain insight into conversation volume and team activity

Collaborative

Elevate team collaboration in a shared workspace

Shared inboxes

Manage and respond to conversations with your team.

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Internal threads

Send teammates private notes to collaborate behind-the-scenes.

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Warm transfer

Share context before handing over a call. 

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Custom tags

Tag conversations and contacts to filter your inbox, categorize requests, and create detailed reports.

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Customizable

Adapt your workspace to your workflow

Phone menus (IVR)

Let callers access information or connect to specific people or departments.

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Advanced call routing

Control how and when team members are notified of incoming calls.

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Business hours

Decide how your phone number works at different times of day.

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Scheduled messages and auto-replies

Send automated text replies for missed calls when you’re out of office.

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Easy to manage

Empower your team and track activity

Team management

Quickly onboard your team to OpenPhone and adjust their permissions whenever you need to.

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Call recordings, transcripts and summaries

A complete conversation history is always available for you and your team to review.

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Workspace analytics

Gain insight into conversation volume and team activity over time. 

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Drop everything into your CRM

Connect OpenPhone with your favorite tools to help sync contacts, track conversations, and analyze calls.

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Take OpenPhone on the go

Download OpenPhone for iOS and Android to stay in touch wherever you are.

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Explore more

Discover more solutions where OpenPhone is the top choice.

OpenPhone for Business Operations

Join thousands of businesses already using OpenPhone to streamline operations and grow faster.