JustCall is a transactional tool designed for large contact centers and outbound sales teams. OpenPhone is a collaborative business phone that helps you nurture customer relationships.
.svg)
Hundreds of teams have moved from JustCall to OpenPhone. Here are a few reasons why:
Call summary transcripts are my most used feature in OpenPhone, such a great way to maximize productivity. The ability to connect my CRM and dial through the system allows all correspondence to be tracked and recorded, for efficient activity tracking and customer service management.
Amanda Polkey
Director of Business Development
@ Back Office Staffing Solutions
Professionals at the world's leading companies choose OpenPhone for their communications
.svg)
.svg)
.svg)
.svg)
Here's how we compare side by side:
Features
.svg)
JustCall
Starting price per month
$15 per user*
$29 per user
Free calls and texts to the US & Canada
1,000 mins/user for outbound calls, for SMS it's 500 messages per user per month
Free SMS and MMS messaging to US and Canada
250 messages per user per month
Toll-free numbers on every plan
Additional phone numbers
Requires upgrade - base plan only allows 1 number per account
Internal team chat
Requires upgrade
Call summaries and transcription
Limited to 60 minutes per user per month on base plan
G2 rating
4.7/5 (2200+ reviews)
4.3/5 stars (2,000+ reviews)
Free calls to the US & Canada
With OpenPhone, you can make as many calls as you want to local and toll-free US and Canadian numbers.
JustCall limits your inbound and outbound calls on most plans. Outbound calls are limited to 1,000 mins/user/month and inbound calls are limited to 1,000 mins/user/month on the base plan.
JustCall also charges extra for inbound calls to toll-free numbers.
Free texting to US and Canada numbers
OpenPhone offers free SMS and MMS messaging to US and Canada numbers in every plan.
JustCall limits businesses to 250 SMS and MMS messages per user per month in its base plan.
Every user gets their own number
OpenPhone gives every member of your workspace a dedicated local or toll-free number. Share numbers for dedicated departments or locations.
JustCall limits teams to 1 local number per account on their base plan.
Get a toll-free number on every plan
Want to offer customer support nationwide with a toll-free number?
OpenPhone offers toll-free numbers in every plan.
JustCall requires businesses to upgrade to more expensive plans to access toll-free numbers.
%20(1).png)
Send SMS auto-replies for missed calls
Auto-reply to customers for missed calls and incoming messages during and after business hours with OpenPhone.
JustCall has limited auto-reply features based on incoming messages. You can’t send an auto-reply for missed calls.
OpenPhone offers unlimited call summaries and transcriptions in our Business plan for teams.
JustCall, however, offers 60 minutes of call summaries and transcriptions per user per month in its Team plan. Even when you upgrade to their higher tier plans, summaries are limited to 120 minutes per user per month.
Give your workflow a boost with OpenPhone AI.
OpenPhone AI automatically summarizes calls, then intelligently suggests next steps.
.png)
%20(1).png)
Read conversations in detail and quickly find information with time-stamped call transcripts.
.png)
Easily add new contacts with suggestions based on call and voicemail transcripts.
.png)
You can bring as many existing numbers with you to OpenPhone. For free.
Leave all the work to us
Fill out a 1-minute form and let us take care of the rest. We outline the process here.
No service downtime
Your existing number works with JustCall until the port date then switches over to OpenPhone.
Try OpenPhone first
Before submitting a port request, try out OpenPhone for free with a temporary number.
.svg)
Here to help
Is the customer service with your current provider frustrating? Ask us anything — and let us know what features you’d like to see added.
.svg)
The top-rated platform on G2
OpenPhone is the #1 business phone on G2 in customer satisfaction. Thousands of businesses trust OpenPhone to help build their work relationships.
Get set up in minutes
Sign up for a free, seven-day trial to get a first-hand look at OpenPhone. Adding additional numbers and teammates, and anything else you need to get going is easy.
Can’t find the answer here? Check out our Resource Center.
JustCall is more expensive compared to OpenPhone in every plan. JustCall starts at $29 per user per month, while OpenPhone starts at $15 per user per month (billed annually).
JustCall also limits calls and texts in every plan, which means you may have to pay extra if you exceed their plan limits. OpenPhone doesn’t have call and text limits, including in our base plan.
You can send texts with OpenPhone in 2-5 business days. You’ll need to register your business number for A2P 10DLC compliance before you can get started sending texts.
A2P 10DLC registration is a requirement pushed for by the large US cell carriers in order to text local US numbers.
See for yourself why thousands of businesses use OpenPhone.
.svg)
OpenPhone was issued a successful SOC 2 report and is actively monitored by Vanta.