VoIP call forwarding

Never apologize for missing a call again with OpenPhone's call forwarding service.

Plans start at $15 per user per month.
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What is VoIP call forwarding?

VoIP call forwarding is a service that redirects incoming VoIP calls to another phone number of your choice.

The incoming calls are rerouted to any phone, even a landline or mobile phone, allowing you to stay connected no matter where you are. VoIP call forwarding is a convenient way to ensure you never miss an important call. 

Typically call forwarding is only necessary if you’re outside WiFi range. Otherwise, you can directly route incoming calls to your virtual number — or if someone else on your team needs to take incoming calls, you can share access to that number.

Benefits of call forwarding

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Improved efficiency

Utilizing call forwarding, you don't have to worry about calls slipping through the cracks. Calls are properly rerouted, and your team can be easily reached with shared business phone numbers.

Responsive customer service

Add an extra layer of customer service, by using simultaneous ring or routing calls to the most appropriate team member.

Mobile accessibility

Access your business phone numbers from any device and anywhere with an internet connection (like the International Space Station), allowing you to stay connected no matter where you are.

Flexibility & scalability

Get a business phone system with VoIP call forwarding that lets you easily add multiple phone numbers and teammates — without paying for extra hardware or technical support.

Improve call experience

Easily direct calls to the right phone number or set up an auto attendant (IVR) so callers can quickly reach the correct teammate or department.

Work-life balance

By setting up business hours, you can set clear expectations when your team is off. When your teammates are on vacation, you can share access to numbers to easily cover for them. 

Why use OpenPhone for call forwarding?

It's not just a business phone system. It's your competitive advantage.

Set up in minutes

You can get up and running in minutes with your business calls forwarded to any device using our web, desktop, and mobile apps. When you have no internet connection, OpenPhone’s call-forwarding feature is extremely easy to set up. you choose. 

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Delight your customers

Build better relationships with your customers. Using OpenPhone, you can collaborate in context alongside any incoming call or message. 

Get more bang for your buck

Pay a fraction of what’d you spend on older desk phones or bundled carrier plans. 

Easily catch up on conversations

Get up to speed in minutes if you need to respond directly or coach a teammate. All call recordings, texts, and voicemail transcripts with a contact are in a single view.

How to set up call forwarding with OpenPhone

Need to forward calls to a non-OpenPhone number? It only takes four steps to set up VoIP call forwarding through OpenPhone.

1. Start with a free trial of OpenPhone and launch the OpenPhone web, desktop, or mobile app.

2. From the settings menu, click on “Phone numbers,” and select the phone number you want call forwarding on.

3. Click "Setup" next to "Forward all incoming calls".

4. Input the forwarding number and click "Forward". Why thousands of growing teams use OpenPhone

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Go beyond call forwarding

Call forwarding is just one of the many features of OpenPhone that enables small businesses. Check out these other VoIP features:

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Auto attendant

Don't worry about having to transfer most of your calls.  Let your customers dial menu options or use interactive voice responses (IVR) to reach specific teammates or departments. 

Learn more ->

Simultaneous ring

Ensure your team never misses a critical incoming call. Shared numbers allow multiple members of your group to receive calls at the same time and even be on separate calls

Learn more ->

Shift-based routing

Automatically direct business calls to specific teammates based on specific work schedules they can set in OpenPhone.

Learn more ->

Jessica Hubbard

CEO at Hubbard Realty Group

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"OpenPhone is definitely saving us time and the work-life balance is absolutely huge for us."

Simple & flexible pricing

No overcharges or hidden fees. We prefer simple and transparent.

Most popular

Starter

The essentials to get you and your team up and running

$

19

Per user/per month


All plans include:

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One new local or toll-free phone number per user
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Calling and messaging to US and Canadian numbers*
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Voicemail transcripts
Enterprise

For organizations with more complex requirements

Let’s talk

Everything from Business, plus:

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Custom contract and pricing
check
Dedicated account manager
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Priority support
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Audit log

Most popular

Starter
21% off

The essentials to get you and your team up and running

$

15

Per user/per month
Billed annually at $180

All plans include:

check
One new local or toll-free phone number per user
check
Calling and messaging to US and Canadian numbers*
check
Voicemail transcripts
Enterprise

For organizations with more complex requirements

Let’s talk

Everything from Business, plus:

check
Custom contract and pricing
check
Dedicated Account Manager
check
Priority support
check
Audit log
All prices in USD
*Subject to our Fair Usage Policy

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

Does caller ID for incoming calls work when I set up call forwarding?
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No, but if you take calls directly from the OpenPhone mobile app you’ll be able to see your contacts or the phone number for any incoming call.

Can I forward VoIP calls to a cell phone?
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Yes, you can easily take calls from your computer, smartphone, or tablet. OpenPhone also allows you to forward VoIP calls to landlines and cell phones within the US or Canada.

Can I customize the call-forwarding feature?
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Yes, you can use OpenPhone’s shared numbers, work schedules, and advanced IVR to automatically forward calls across your team. With Advanced IVR, you can forward calls to numbers within your organization, an outside phone number (within the US or Canada), or to a specific team member.

Can I forward calls to a non-OpenPhone number?
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Yes, you can forward calls to any phone number within the US or Canada, regardless of whether the recipient is using OpenPhone. This allows you to easily route callers directly to the person they need without having them dial multiple numbers.

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better with their customers.