Get an 800 phone number for your business

Sign up for an 800 toll-free number quickly and easily with OpenPhone. Plus, call, text, and collaborate in a single space with your team.

855 toll-free number for business

How to get an 800 toll-free phone number

You can get started with an 800 business phone number in just a few simple steps.

1. Buy an 800 number with RingBoost

Numbers with 800 prefixes are the most popular type of US toll-free numbers for businesses, which means it can be harder to get your preferred number. That’s where RingBoost comes in. RingBoost is a toll-free number provider that can easily provide you with an available 800 number for your business.

Plus, when you get an 800 number with RingBoost and use it with OpenPhone, you’re eligible to get a 20% discount on your new number. At checkout on RingBoost’s site, enter code OPENPHONE20 to get that discount.

2. Sign up for an OpenPhone account

While RingBoost is a phone number provider and can help you secure your ideal 800 number, it does not include a business communications system where you can make phone calls and send texts with your number. Enter OpenPhone.

Trusted by over 50,000 companies, OpenPhone is a collaborative phone system for teams. OpenPhone brings your calls, texts, and contacts into an intuitive, AI-powered app that works across your team’s devices.

OpenPhone has all the features your team needs to provide great customer service. Easily handle calls with our call routing features, use shared numbers to keep your team aligned, and manage your customer relationships with our built-in, lightweight CRM Plus, help your team become more efficient  with our calling and texting workflow automations.

3. Port your 800 number to OpenPhone

Once you’ve started your free trial of OpenPhone with a temporary phone number and confirmed we’re a good fit for your business needs, you can easily port your number from RingBoost to OpenPhone.

Go to the OpenPhone app and directly submit a porting request in just two minutes. Learn how to port your phone number to OpenPhone in this video.

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What is a toll-free phone number?

An 800 area code number is a phone number with a toll-free prefix. Toll-free phone numbers differ from local numbers because businesses cover the charges when a customer calls. Toll-free calls help remove any hesitation that may prevent your customers, clients, or stakeholders from calling you.

North American toll-free numbers work across all 20 countries participating in the North American Numbering Plan (NANP), including the United States, Canada, the Cayman Islands, Jamaica, and Grenada. No matter where your customers are located, they can call you without worry about racking up long distance call charges on international calls.

800 numbers are one of the most recognizable phone number prefixes in North America. 1-800 was the first toll-free area code launched by AT&T in 1967. Since then, additional toll-free codes have been introduced as demand for these numbers has grown. New toll-free prefixes include 888, 877, 866, 855, 844, and 833.

Four reasons to choose an 800 number for your business

Here are four key benefits of letting your customers call you toll-free.

Go nationwide to reach more customers

Want to expand your small business across the country? Since 800 toll-free codes aren’t tied to a specific location, they can give your business a professional image. Unlike local phone numbers, your toll-free number will be recognizable and trustworthy to customers across North America.

Get more incoming calls

Put your customers’ minds at ease by offering a toll-free number for them to call you for free. Not having to worry about paying long-distance charges means customers won’t think twice about calling your customer support team anymore.OpenPhone plans come with unlimited inbound calls. So, unlike other VoIP phone systems and toll-free service providers, you don’t have to pay for incoming calls or worry about running out of inbound call credits.

Stand out with a vanity number

A vanity number is a valuable opportunity to bolster your brand image before you ever talk to a customer. Choose a catchy custom vanity number that no one will forget (think 1-800-FLOWERS).

Call and text from anywhere

Providing great customer service shouldn’t have limits, whether you’re at home, in the office, or on the go. With OpenPhone, all you need is your computer or cellphone, and an internet connection, making it easy for your team to stay connected.

Do more with your toll-free number

Here’s why thousands of businesses choose OpenPhone’s business phone system.

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Get numbers when you need them

Easily add new phone numbers as your business grows. Each team member gets their own phone line and can choose between a local US number, a Canadian number, or a North American toll-free or vanity number when they join your workspace. Departments can conveniently share a single number among multiple team members.

Need more numbers? Additional numbers are available at just $5 per number per month.

Manage incoming calls with ease

Improve how you manage your call flow and provide your customers with a memorable call experience with OpenPhone.

Simultaneously ring available team members so you don’t miss any important calls. Set up a phone menu (also known as an auto attendant or IVR) to help customers navigate to the right team member, or set up custom ring groups, like a round robin to share your incoming call volume.

If you need to transfer a call, warm transfers allow your team to provide important context behind the scenes so customers don’t repeat themselves when connecting with different team members.

Improve team collaboration

With OpenPhone, your entire team can work from one shared inbox, giving everyone visibility on what team members are working on.

 

Reduce silos and make it easy for team members to jump in and take over when needed. Use internal threads to have real-time discussions regarding customer requests, answer internal questions, tag or mention team members, and assign tasks to your colleagues. See who’s in the loop on a customer conversation at a glance with inbox viewers and call views.

Toll-free texting that works harder

Build stronger relationships with your customers with two-way SMS conversations. Send auto-replies to customers when you’re unavailable so you can set the right expectations with them. Schedule messages to customers based on their time zone so you’re always reaching out at a convenient time Plus, send replies to common questions in seconds with snippets (pre-written text templates).

Need to refer back to a conversation? Easily view a complete record of all your text messages right in OpenPhone.

Work faster by automating admin work

Help your team spend less time on admin work and more time connecting with customers.

With automatic call recordings and AI-generated call summaries and transcriptions, you can focus on what your customers are saying without having to worry about taking notes for your reference. Sync your call and text data with your CRM using our native HubSpot and Salesforce integrations so you can track all your sales conversations easily. You can also keep your team in the loop using our VoIP integrations with Slack and email.

Power remote work, no hardware required

Team members can work from their mobile phone or computer from anywhere with OpenPhone’s desktop and mobile apps. No custom hardware or landline phones required. Our cross-platform apps sync your entire team’s communications and data across Mac, Windows, iOS, and Android devices. Plus, for all your other devices, you can use OpenPhone in your browser.

“The shared communications history in OpenPhone is just so valuable. Everything we do…all of that is a shared history so that any one person can step in immediately and take over a function, a task, or a relationship and understand what’s happened in that relationship and be able to pick it up without causing any hiccups”

Jonathon Barkl, CEO, AirGarage

Jonathon Barkl

CEO at AirGarage
No hidden fees

Find out how much you’re investing in your business phone solution upfront on our pricing page.

Frequently asked questions

Can’t find the answer here? Check out our Help Center.

Can I have both local numbers and 800 numbers with OpenPhone?
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Yes, you can have local area code numbers and toll-free numbers with OpenPhone. Each teammate who joins your workspace is assigned a new number when they join. You can assign them a local or toll-free number when they sign up.If you want additional numbers, you can add them for just $5 per number per month.

How does 800 differ from other toll-free numbers?
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An 800 number is no different than any other toll-free number. All toll-free prefixes operate the same way. Different prefixes provide more number options, so every business has the opportunity to choose a toll-free number that works for their business.

How do toll-free numbers work?
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The Federal Communications Commission (FCC) controls who receives a toll-free number. Toll-free numbers are available on a first-come, first-served basis, and they’re typically distributed through a “Responsible Organization” (RespOrgs). RespOrgs reserve, manage, and distribute toll-free numbers to business owners.

OpenPhone is an FCC-approved provider of toll-free numbers, which means that when you get an 855 number with OpenPhone, you can expect a reliable number to manage your calls and texts. 

When it comes to the caller, a toll-free phone number works exactly like any other phone number. You simply dial to get connected with a customer service rep or other personnel. The only difference between dialing a toll-free number and a local number is that long-distance calls are free — even when placed from a landline.

Do I own my 800 number when I purchase it from OpenPhone?
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Yes. Just keep in mind you also need to maintain an active account and haven’t cancelled your subscription with your phone provider. With OpenPhone, you’re free to take your number with you to a different provider at any time.

How long does it take to get an 800 number?
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Getting an 800 number is quick and easy. You can sign up for an 800 number in OpenPhone in minutes and get started using it for calls right away.

If you want to use your 800 number to send and receive text messages, you have to register it for texting before you can text US or Canadian numbers. Registration is free with your OpenPhone plan.

Learn how to register your toll-free number here.

Are 800 numbers allowed to make international calls?
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Yes, you can make calls internationally with your 800 number. However, 800 numbers are subject to international calling fees for outbound international calls.

How do I build trust with my customers when using an 800 number?
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Unfortunately, customers might associate toll-free telephone numbers with scammers and spam SMS messages. Here are a few ways you can stand out and appear trustworthy:

Clearly collect consent: Give your customers multiple options to agree to receive text communications from you. Use website forms or emails or share an SMS consent request over the phone.

Give customers a heads up: Let your customers know in advance over the phone that they should watch out for an 800 phone number when you contact them for business calls. Ask them to add it to their address book.

Use a local number: Use OpenPhone to switch between toll-free and local area codes to reach your customers. Use a toll-free number to receive customer support calls and reach out to customers with a local number that looks familiar.

Ready to improve your team's communication?

Join thousands of businesses already using OpenPhone to communicate better with their customers.

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